Outcomes
How did women perceive the intervention?
Women who had received the intervention were interviewed by researchers at 12-months postpartum for their feedback. Most participants felt the Bump2Baby and Me mHealth Coaching Programme was acceptable to them. Feedback included:
Women receiving the intervention had varied perceptions about its purpose. Some understood themselves to have gestational diabetes risk and that the intervention was to reduce it. Others perceived that it was healthy lifestyle and wellbeing related for them and/or baby. Few thought it was weight or diet related. Importantly, many perceived it as being focused on what they wanted to achieve. This was possibly linked to the opportunity to focus on their own behavioural goals.
The coaching component was highly valued. The continuous relationship, personalised care and trust in the coaches’ advice were cited as reasons for acceptability. Women contrasted this with current maternity care, where a lack of continuity was described. Changes in the health coach or not being contacted by the coach led to dissatisfaction amongst women.
The app was seen as easy to use and navigate. Most women described being confident using the app and perceived themselves as being confident tech users, however they also highlighted that less IT literate women may find it more challenging. The chat function was less acceptable with several women feeling that meeting other participants online or in person first was needed to be able to engage with a group online. Women described not receiving notifications from the app or their health coach which was a negative experience of using the app.
Some women reported finding it difficult to engage with the programme due to personal circumstances. Women who had busy work lives or a difficult pregnancy found it hard to engage with antenatally, whereas others found it more difficult to engage with once their baby had arrived and they were adjusting to new parenthood’s challenges. Most perceived the programme to be helpful, describing a range of positive impacts on their behaviours, physical and mental health outcomes both during the pregnancy and longer-term.